D-LVR : Better Delivery Through Design

D-LVR (pronounced “deliver”) is a no-nonsense approach to knowledge work that stresses the role of design in creating client deliverables. This blog captures my theories as well as random musings on the management consulting biz.
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Design makes information accessible, useful, valuable. Make it beautiful, make it elegant.
Box of Crayons


Contrary to popular belief, looks matter. Clients are more receptive to ideas that are aesthetically pleasing. Don’t be fooled.
It is the metaphorical hammer for every information nail.

David Silverman on the rampant use of PowerPoint

PowerPoint Is Evil, Redux

David Silverman puts it all in context.

When we understand that slide, we’ll have won the war

General McChrystal on the infamous spaghetti slide, “Afghanistan Stability / COIN Dynamics”

Enemy Lurks in Briefings on Afghan War

Gen. Stanley A. McChrystal was shown a PowerPoint slide that was meant to portray the complexity of American military strategy, but looked more like a bowl of spaghetti. Another example of the evils of PowerPoint… when used incorrectly, that is.

"Every team member who brings intelligence, experience and passion to their creations should be called an artist or designer." -Tony Fadell

Image-rich presentations work effectively because pictures appeal to the right hemisphere of the brain—the emotional side.

Dumping words onto a PowerPoint slide is becoming a thing of the past. Carmine Gallo discusses the power of imagery in the modern-day presentation.

Design, initially, is knowing how to ask the right questions.
David Macaulay
Clutter is a failure of design, not an attribute of information.
Edward Tufte
  1. Defining the Problem – Understanding the intended audience and the message to be communicated  
  2. Providing Structure – Creating a hierarchy or structure to organize the information for easy consumption
  3. Providing Clarity – Ensuring legibility through the technical design of words, text, and pictures
  4. Providing Simplicity – Ensuring readability through content and presentation
  5. Providing Emphasis – Drawing attention to key points by using contrast or other elements
  6. Providing Unity – Creating consistency in style, layout, etc.

"Information Design–Principles and Guidelines", Rune Pettersson